Terms and Conditions

By accessing, browsing, or using any feature of VisitAtlántico — including the Trip Planner, Jimmy (the virtual assistant), the interactive map, or any other available service — you confirm that:

• You have read and understood these Terms and Conditions
• You agree to be fully bound by them
• You have the legal capacity to accept these terms
• If you are acting on behalf of an organization, you have the authority to bind it

Continued use of the site after any modification to these terms constitutes your acceptance of the modified terms.

For the purposes of these Terms and Conditions, the following definitions apply:

VisitAtlántico is a digital tourism information platform that offers:

All services are free of charge and are provided solely for informational and tourism-promotion purposes.

Users may use the Site and its Services to:

• Look up tourism information about the Department of Atlántico
• Create custom travel itineraries for personal use
• Download and share generated itineraries with family and friends
• Interact with Jimmy for tourism recommendations
• Explore the interactive map of destinations
• Check the events and festivals calendar
• Download tourism guides in PDF format for personal use
• Share content from the Site on social media with proper attribution

The following is expressly prohibited:

• Reproducing, distributing, or exploiting the Content for commercial purposes without written authorization
• Using scraping techniques, bots, or automated systems to extract data from the Site
• Attempting unauthorized access to systems, databases, or restricted areas
• Posting fake reviews or misleading information that could deceive other users
• Using Jimmy or the Planner to generate offensive, illegal, or harmful content
• Impersonating another person or entity
• Introducing viruses, malware, or any malicious code
• Interfering with the normal operation of the Site or overloading its servers
• Using the Site for illegal activities or activities contrary to public morals and order

Violating these prohibitions may result in your access to the Site being blocked and, where applicable, legal action.

All Content on the Site, including but not limited to:

• Design, structure, and visual appearance
• Logos, trademarks, and Atlántico's graphic identity
• Text, descriptions, and articles
• Photographs and images
• Videos and multimedia content
• Software, code, and algorithms
• Destination and event databases

is protected under Colombia's intellectual property laws (Law 23 of 1982, Colombia's Copyright Law, and Andean Community Decision 351, the Common Regime on Copyright) and international treaties. VisitAtlántico reserves all rights not expressly granted.

VisitAtlántico uses artificial intelligence technology in some of its features. By using them, you accept the following conditions:

Disclaimer: AI features are assistance tools. Users are responsible for verifying information and making their own travel decisions.

If the Site allows users to post reviews, comments, photos, or other content in the future:

• Users retain the rights to their original content
• By posting, you grant a non-exclusive license to display and promote the content
• You are responsible for ensuring your content does not violate any third party's rights
• We reserve the right to moderate and remove inappropriate content

The Site may contain links to third-party websites, including:

• Official VisitAtlántico sites
• National tourism portals (Colombia.travel)
• Social media accounts of destinations and establishments
• Booking platforms and tourism services

These links are provided for your convenience only. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of external sites. We recommend reviewing the terms of any site you visit.

The Site and its Services are provided "as is" and "as available." To the fullest extent permitted by law:

• We do not guarantee the accuracy, completeness, or timeliness of the information
• We do not guarantee uninterrupted availability of the Site
• We are not liable for decisions made based on the Site's content
• We are not liable for the quality of any third-party services mentioned

Important: Always confirm information directly with establishments — especially hours, prices, and availability — before your visit.

We reserve the right to modify these Terms and Conditions at any time. Changes take effect:

• Immediately upon publication on the Site
• For significant changes, we will publish a prominent notice
• The "last updated" date at the top will reflect the current version

We recommend reviewing this page periodically. Continued use of the Site after any modification constitutes your acceptance of the new terms.

These Terms and Conditions are governed by the laws of the Republic of Colombia, including:

• Law 1581 of 2012 (Personal Data Protection)
• Law 23 of 1982 (Copyright)
• Law 1480 of 2011 (Consumer Protection Statute)
• Andean Community Decision 351 (Common Copyright Regime)

For any dispute arising from the use of the Site, the parties submit to the jurisdiction of the courts of Barranquilla, Atlántico, Colombia.

If you have questions, comments, or concerns about these Terms and Conditions, you can reach us through: